Insurance Facts
Collision coverage and collision insurance matters. Your insurance company wants your vehicle properly repaired and for you to be delighted with their claim service. You have specific rights and obligations that you should be aware of. Review your policy. Understand your rights.
Suppose an agreement cannot be reached between your insurance company and the repair shop. In that case, your policy has an “Appraisal Clause,” whereby an independent appraiser can be called in to help resolve the matter. You are not required by law to get more than one estimate.
We Work With Any Insurance
You may have the shop of your choice make the repairs. You are not required to use a shop selected by a claims adjuster. However, your policy is required to allow your insurance company a reasonable amount of time to inspect the damages before repairing them.
Only you, the owner, can authorize repairs on your vehicle.
Repair estimates will vary. A lower estimate may not include necessary things, such as front- or rear-wheel alignments, re-aiming your headlamps, etc. It’s your car; make sure it’s repaired to your satisfaction.
The vehicle is being repaired for YOU, the owner. You will be required to pay for the repairs upon completion. To avoid delays, it will be up to you to secure payment from your insurance company, along with any necessary endorsements from lien holders.
In our growing city, we understand the demand for quality in our business. This is why we strive every day to give our 100% to meet and exceed our customer’s expectations and needs.
Need Help With Your Car? We’ll fix it
We specialize in auto body shop repairs of all makes and models.
In fact, we’ve been doing it for over 38 years here in the Wilmington area.
Our Location
Parker's Collision Center
5340 Ringo Drive
Wilmington, NC 28405
(910) 791-7302
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